Improving Customer Interactions Workshop

Every person has a unique buying style, but with Everything DiSC Sales®, salespeople can learn to recognize the behaviors of each style and speak to them accordingly. We will also explore participants’ own DiSC® style in order to recognize the priorities, personal strengths, and challenges that shape their sales interactions with others.

Workshop Objective
Through this workshop, participants will discover their own DiSC style and explore other styles in order to effectively reach their customers. We will then create an action plan to get more out of the sales process and deliver better bottom-line results.

Who is it for
This workshop is ideal for sales professionals, sales managers, and anyone in a customer service role.

How does it work
The Everything DiSC Sales program teaches participants to stretch beyond their natural sales style to more effectively adapt to their customers’ preferences and expectations regardless of the customer’s unique buying style.

Outcomes

  • Discover personal DiSC style: recognize the priorities, personal strengths, and challenges that shape sales interactions with others.
  • Explore other styles: understand the differences and similarities among DiSC buying styles
  • Actionable plans to be more effective
  • Better bottom-line results

Methodology
In this workshop, we employ Everything DiSC Sales®, a classroom training and personalized learning experience designed to help salespeople successfully create customer-centric interactions that improve results.

Program Structure
This workshop takes place in one of two ways: over the course of a half-day 3-hour session or a full-day 6-hour session.

Tools for Continued Learning
Participants will walk away from this workshop with Comparison Reports, Customer Maps, a Style Index Guide, and other Job Aids to help them gain strategies to flex their behavior for improved customer interactions.

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Our Difference

Here at Cooper Consulting Group, we pride ourselves on the incredible tools, talent, and experience we bring to the table. Our reputation is best-in-class for delivering exceptional services to our clients, and we are dedicated to keeping it that way.

Impactful Tools

We invest in world-class assessments and high-quality materials to provide significant insight and maximize results.

Meaningful Experience

We engage through highly interactive and customized workshops that uncover “aha” moments leading to lasting change.

Unparalleled Expertise

Our team is highly-trained and highly educated, decorated with doctorate degrees and professional certifications that qualify them to assist your organization.

Let us help you accomplish your goals

Ready for results? We would love to hear about your goals and discuss how we can help you achieve them. Have a quick question? We’re here for that too. Call (800) 762-5323 or send us a message and we’ll get back to you.

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