Feedback that Works: SBI Model

How do we confidently give each other direct, honest, and timely feedback without emotion or judgment to achieve our goals?

The feedback that Works Workshop teaches a simple, powerful, and effective feedback model that enables your employees to give and receive focused, productive feedback. We know when employees improve their ability to be this specific and direct, the person receiving that feedback will be more motivated to take actions that improve performance.

TIMING & FORMAT

4-hours | In-person or virtual

_Can be fully customized to meet your timing needs_

OUTCOMES

  • Understand the need for providing feedback in the workplace
  • Learn the model of giving effective feedback using Situation-Behavior-Impact (SBI) language
  • Practice delivering and receiving feedback using the SBI Feedback Model
  • Review common mistakes in delivering feedback
  • Create a plan of action for more effectively delivering feedback to others

ASSESSMENT

Digital Materials for Live Online Program:

  • PDF Participant Workbook with content and guided practice
  • CCL Guidebook via eReader with 1-year access, if applicable
  • Topic-related application tools
  • Self-assessments, if applicable

Physical Materials for Face-to-Face Delivery:

  • Participant Workbook with content and guided practice
  • CCL Guidebook, if applicable
  • Topic-related application tools
  • Self-assessments, if applicable
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