Better Conversations Every Day (Self-Paced)

##### Understanding and Practicing Core Conversation Skills Across Your Organization

This offering is a series of four asynchronous lessons introducing the 4 Core Conversation skills and providing a structure for practicing those skills in real time, it is one of three products in the BCE Suite, with the chief aim of introducing the 4 Core Conversation Skills, practicing them, and sharing experiences in an asynchronous cohort of participants. It can be a follow up to BCE Signature or a standalone product to scale across the organization.

BCE Self-Paced is an asynchronous learning process that provides awareness and practice of the skills needed for deeper conversations for everyone in your organization, enabling your organization to:

  • – Have a common awareness and language around the four Core Conversation Skills across the organization.
  • Use that awareness to address issues with openness and respect.
  • Create a culture of honest feedback and continual developmental conversations.

CORE SKILLS

  • – Listen to understand.
  • Ask powerful questions.
  • Challenge and support with feedback.
  • Establish next steps and accountability.

TIMING & FORMAT

Self-paced; 4-6 weeks; 4-6 hours learning plus additional reflection and practice time. 100% online delivery, via CCL’s Leadership Accelerator (CLA)

OUTCOMES

  • – Awareness of and opportunity to practice the skills of deeper conversation skills at work and beyond.
  • Applying these skills in just-in-time application assignments during each lesson. Collective sharing and learning from application experiences with others in the organization.
  • Use of frameworks that enable participants to increase the quality

of communication, enhancing collaboration and understanding in the workplace.

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